Survey says ….
Sunday, March 28th, 2010So getting my meds required even more survey questions, though these were more “history” defined so they could get a good picture of me and my health situation.
Let’s see (not in order, I was scribbling madly while Dee talked):
- When were you diagnosed?
- Your diagnosis is Psoratic Arthritis?
- How frequently do you see your doctor?
- Have you taken [your med] before?
- When is your next shot due?
- Do you have any of [your med]? If not, we’ll schedule a delivery.
- Are you comfortable injecting yourself?
- What other meds are you taking?
- What are you allergic to?
- Have you been hospitalized in the last 30 days due to your condition?
- Do we have permission to identify ourselves and leave voicemails?
- To whom else do we have permission to speak to in your family?
- Can we call you every 2.5 months to set up delivery for the next set?
- Are we delivering to your home or office today?
I think that covers it. They’re also going to send my my patient’s bill of rights and a welcome packet and a HIPAA thing and something to sign and send back. Just glad they called me right before I called them to see if Yoda and Dr Local had gotten back with a re-write for a 90 day supply.
Since I’m doing it in 90 day increments it’s costing me more – $5 instead of $0. Weird. It means less shipments for them, and more expense on me (fridging the meds for 90 days) but whatever. I can take my shot Sunday and be happy. Yay.